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Shipping Policy

  • Unless clearly stated otherwise, all Certificates of Authenticity MUST be picked up from Genuine COA at the event on the day of and PRIOR to obtaining the actual autograph. Any autograph not witnessed by an authorized representative of Genuine COA being physically placed on an item of memorabilia, CANNOT be certified as Authentic by Genuine COA.

 

  • The only time Certificates will be shipped to an individual is when Genuine COA offers a package for those who cannot attend the event.  In such a case, Genuine COA will ship the Certificate of Authenticity to the customer once the signatures have been acquired from the convention and the certificate(s) will ship with the customer's item(s).  

 

  • Genuine COA is not responsible for any damage or defect made to an item during signing, shipping or by the presence of the holographic, serialized, tamper-proof sticker with the unique serial number. Customers will select the placement of the sticker in its location, thereby accepting full liability and releasing Genuine COA of all liability.